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Important Information
Please note: A processing fee applies for all credit and debit card transactions.
For water disconnections due to non-payment, please call Utility Billing at 563-589-4144. For payments made after water is disconnected, it may take up to 24 hours for service to be restored.
First-time Users: Use your Account Number and Customer ID Number to create your account. Both numbers can be found on your utility bill.
Our office hours are:
Monday - Thursday 7 a.m. - 5 p.m.
Friday 7 a.m. - 1 p.m.
Have a question?
563-589-4144